The reception is the heart of the hotel. This is where guests get their first impression when they check in and their last when they leave the hotel. Therefore, the environment must feel warm, welcoming and professional – both for the guests and for the staff. At Home Hotel Mektagonen in Gothenburg, they had a problem for a long time that many hotels recognize. The large entrance doors were opened hundreds of times every day, which created a strong draft in the reception. During the colder months of the year, the working environment became uncomfortable and the staff did not feel comfortable in the cold environment. The hotel wanted to find a solution that really worked. After reviewing the design of the reception, Infracenter recommended a solution with two large infrared panels mounted above the reception desk.
A smart solution for hotels with large entrances
Home Hotel Mektagonen is part of Strawberry, the largest hotel group in the Nordic region, founded by Petter Stordalen. In hotels with many guests on the move, it is almost impossible to prevent cold air from entering through the entrance. Trying to heat all the cold air with traditional heating systems is both difficult and energy-intensive. Instead, the infrared panels from Infracenter work in a completely different way. They heat people, floors and other surfaces directly with soft infrared waves. This means that the staff has a comfortable working environment even when the entrance doors are opened continuously throughout the day. This is precisely why infrared heating works so well in receptions, entrances and other premises where cold air constantly comes in from outside.
An investment in both staff and guest experience
When the staff is happy, it also shows in the guests. The reception is the place where the hotel's service begins, and a pleasant working environment makes it easier to give each guest a warm and professional welcome. After the installation, the difference was clear. The reception is now perceived as significantly warmer and the staff no longer have to stand and freeze during the working day, even though the entrance doors are opened all the time. The result was so successful that the hotel is already planning to install more infrared panels from Infracenter in other parts of the business. For Infracenter, this is one of the strongest ratings a hotel can give.
Discreet design that suits modern hotels
In a hotel, technical installations should never overwhelm the impression. The two infrared panels were installed discreetly above the reception desk where they blend naturally into the environment. Guests rarely think about the fact that there is an advanced heating system above them. Above all, they notice that it feels warm and comfortable as soon as they step through the entrance. This is exactly how a professional heating system should work.
Infracenter designed the solution from the start
Every entrance is different. That's why Infracenter always starts by analyzing the premises before recommending any product. Factors such as ceiling height, door placement, airflow and how people move through the building affect which solution gives the best results. Through the right dimensioning and placement, Home Hotel Mektagonen was able to get a solution that works every day – regardless of the season. It is this knowledge that has made Infracenter one of the Nordic countries' leading specialists in infrared heating.
Installation in brief
| Customer | Home Hotel Mektagonen |
| City | Gothenburg |
| Environment | Hotel reception |
| Products | 2 large infrared panels from Infracenter |
| Challenge | Strong draft from the entrance doors |
| Results | A warm and pleasant reception and plans for more installations |
Why hotels choose Infracenter
Hotels place high demands on comfort, design and operational reliability.Guests should feel welcome from the first step through the entrance, while staff need a working environment where they can work comfortably all day. That is why more and more hotels are choosing Infracenter. Through careful planning, correct dimensioning and products developed for professional use, Infracenter helps hotels create receptions, hotel rooms and common areas where comfort is always the focus. Home Hotel Mektagonen is a clear example of how the right infrared heating can solve a challenge that many hotels struggle with. When the result is so good that the customer plans more installations, it is proof that the solution works – both for the staff and for the guests.